At Pazhasi Farmer Producer Organisation, we aim to ensure your satisfaction with every purchase. However, we understand that situations may arise where you need to cancel your order. This Cancellation Policy explains the terms and process for cancelling an order placed through our website.
1. Order Cancellations by Customer
a. Before Dispatch:
- You may cancel your order within 24 hours of placing it or before it has been dispatched, whichever is earlier.
- To request a cancellation, please contact us promptly at 📧 pazhassifarmersproducingco@gmail.com or call 📞 +91 75102 94344 with your order details.
- If the order has not yet been shipped, we will process a full refund to your original payment method within 7 business days.
b. After Dispatch:
- Once your order has been shipped, it cannot be cancelled. However, you may still request a return after receiving the product, as per our Returns and Refunds Policy.
2. Cancellations by Pazhasi Farmer Producer Organisation
We reserve the right to cancel an order under certain circumstances, including but not limited to:
- Product unavailability or stock issues,
- Payment not received or payment failure,
- Incorrect pricing or product information, or
- Technical or logistical issues beyond our control.
In such cases, we will notify you promptly, and any amount paid will be fully refunded to your original payment method within 7 business days.
3. Refund Process
Approved cancellations will be refunded to your original mode of payment within 7 business days from the date of confirmation.
Please note that the refund timeline may vary depending on your bank or payment provider.
4. Contact Us
For any queries or to initiate a cancellation, please contact:
Pazhasi Farmer Producer Organisation
PP XVI/403J,
Kenichira P.O,
Wayanad, Kerala, India
📞 +91 75102 94344
📧 pazhassifarmersproducingco@gmail.com
🌐 www.pazhassifpo.in
5. Policy Updates
Pazhasi Farmer Producer Organisation reserves the right to modify or update this Cancellation Policy at any time without prior notice.
Please review this page periodically to stay informed of any changes.